Blog Layout

How to Open an Insurance Claim After an Auto Accident

Oct 20, 2023
Call an Attorney Now

How to Open an Insurance Claim After an Auto Accident

Auto accidents are an unfortunate reality of modern life, and the aftermath can be stressful and confusing. One of the first steps you need to take after an accident is to open an insurance claim. Doing this correctly can make the process smoother and help you get the compensation you deserve.

In this guide, the Spring car accident lawyers at Wham & Rogers will walk you through the steps to open an insurance claim after an auto accident. Using this guide will help ensure that you are well-prepared for the process ahead. If you have questions or concerns after an auto accident, call us at (832) 592-1108 to speak with one of our lawyers. 

A Guide to Opening an Insurance Claim After an Auto Accident


The things you do immediately after an auto accident factor into any insurance claims or legal actions you may take later. Take a look at our recommendations for what to do after an accident, particularly relating to insurance claims.  


Prioritize Safety


Before diving into the insurance claim process, ensure that everyone involved in the accident is safe. If there are injuries, call 911 immediately. You can file an insurance claim later, but human lives are irreplaceable.


Gather Information at the Scene


Once you've ensured safety, gather as much information as possible at the accident scene. This includes:

  • Exchange contact information with all parties involved, including names, addresses, and phone numbers.
  • Document the other driver's insurance information.
  • Take pictures of the accident scene, including damage to all vehicles, road conditions, and traffic signals.
  • Get the names and contact information of any witnesses.
  • Record the responding police officer's name and badge number.


This information will be invaluable when filing your insurance claim.


Notify Your Insurance Company


Contact your insurance company as soon as possible. Most insurance policies require you to report an accident within a specific timeframe, typically within 24 to 72 hours. Failure to do so may result in your claim being denied. When you call your insurance company, have all the information you gathered at the scene ready.


Be prepared to provide the following details to your insurer:


  • Date, time, and location of the accident.
  • A brief description of the accident.
  • The names and contact information of the other parties involved.
  • The police report number, if applicable.
  • Understanding Your Coverage


Before moving forward with your claim, it is important to understand your insurance coverage. Different types of coverage can come into play when making an insurance claim after an auto accident, including:


  • Liability Coverage: This covers damages you cause to others in an accident.
  • Collision Coverage: This covers damage to your vehicle in a collision, regardless of who is at fault.
  • Comprehensive Coverage: This covers damage to your vehicle caused by events other than collisions, such as theft, vandalism, or weather-related incidents.
  • Personal Injury Protection (PIP) or Medical Payments (MedPay): These cover medical expenses for you and your passengers after an accident, regardless of fault.
  • Uninsured/Underinsured Motorist Coverage: This provides protection if the at-fault driver doesn't have insurance or doesn't have enough coverage to pay for your damages.


Knowing your coverage will help you understand what your insurance company will pay for, and what you might be responsible for.


Filing a Claim


After reporting the accident to your insurance company, they will guide you through the claims process. This often involves the following steps:


  1. Claims Adjuster: Your insurance company will assign a claims adjuster to your case. This person will be responsible for assessing the damage, speaking with involved parties, and making a determination about your claim.
  2. Estimate and Inspection: You may be required to get an estimate for vehicle repairs. Your insurance company may recommend a specific repair shop or give you the option to choose your own. The claims adjuster will review the estimate and negotiate with the repair shop.
  3. Rental Car: If your vehicle is not drivable, or while it's being repaired, your insurance policy may cover the cost of a rental car. Check with your insurance company for details on rental car coverage.
  4. Settlement Offer: Once the claims adjuster has gathered all the necessary information, they will provide a settlement offer. This offer will outline the amount the insurance company is willing to pay for your damages. You have the right to negotiate if you feel the offer is insufficient.
  5. Finalizing the Claim: After accepting the settlement offer, your insurance company will issue payment for your damages. This may include repair costs, medical bills, and other expenses related to the accident.


Dealing with the Other Driver's Insurance


If the other driver was at fault, their insurance company will also be involved in the claims process. You should contact their insurance company to initiate a claim. Be prepared to provide the same information you shared with your insurer, including the police report, contact information, and accident details.


The other driver's insurance company will conduct its own investigation and may also request estimates for vehicle repairs. They will make a settlement offer to cover your damages. Remember that you have the right to negotiate and consult with your own insurance company if the other driver's insurance is uncooperative or if their offer is insufficient.


You also have the right to speak with a car accident lawyer before agreeing to any settlement amount. It is especially important to speak with a lawyer if you have injuries, as traditional insurance coverage may not adequately cover your medical expenses or related losses.


Working with a Spring Car Accident Lawyer


Opening an insurance claim after an auto accident can be a complex and time-consuming process. However, with the right information and proper guidance, you can navigate it successfully. Working with a Spring car accident lawyer at Wham & Rogers is a great way to ensure that your insurance claim proceeds in your best interests.


With the help of our skilled lawyers, you can work through the insurance claim process efficiently and maximize your chances of receiving fair compensation for your auto accident-related expenses. Learn more about how we can help with your insurance or personal injury claim with a free consultation. Call us at (832) 592-1108, or contact us via our website form.


By Mark Wham 22 Apr, 2024
Each year, 600 Texans are killed and 10,000 more are injured in trucking collisions. After a trucking crash, quick action is required. The trucking companies have legal teams ready to act after a crash occurs. They immediately send experts to the crash site, photographing and measuring the roadway and interviewing the witnesses. So if you or a loved one is injured or killed in a trucking collision, letters requiring preservation of evidence should be sent immediately to the trucking company and to its insurers. Your lawyer should retain experts to perform computerized mapping of the crash site and to download the electronic control module of the 18-wheeler. And then after that, a qualified trucking liability expert should be retained to address the federal safety regulations that are critical to handling a truck crash claim. If you've been hit by a truck or commercial vehicle in The Woodlands, Spring or Conroe, you need an experienced attorney on your side. Please give us a call at (832) 592-1108 for a free consultation, or submit the contact form here.
By Rene Rogers 17 Apr, 2024
What are the Most Dangerous Vehicles on Our Roads? 18 -wheelers are the deadliest vehicles on our highways. Each year, 600 Texans are killed, and 10,000 more are injured in trucking collisions. It’s obvious why 18-wheelers are so dangerous. They weigh twenty to thirty times more than passenger cars, have a much higher ground clearance, and require twenty to forty percent further to stop. Do Truck Drivers Have to Comply with Higher Safety Standards? Because of these dangers, the Motor Carrier Safety Regulations require higher standards for commercial drivers; driving a Commercial Motor Vehicle requires a higher level of knowledge, skill, and physical abilities than is required of other drivers. Truck drivers must know the safety rules and follow them. Trucking companies must have safety policies and implement safety training programs. Truckers must conduct pre-trip and post-trip inspections of their trucks. Why is Quick Action Essential After a Trucking Collision? If you or a loved one is injured or killed in a trucking collision, quick action is required. The trucking companies have legal teams ready to act when a crash occurs. They send experts to the crash site, to photograph and measure the roadway, and to interview witnesses in order to try to minimize their liability. You need someone acting on your behalf to gather evidence and to ensure evidence is not destroyed. What Must be Done to Preserve Evidence Following a Collision With a Big Rig? Preservation of evidence letters should be sent to the trucking company and its insurers. Experts should be retained to perform computerized mapping of the crash site, and to download the 18 wheeler's electronic control module. A qualified trucking liability expert should be retained to address the federal safety regulation violations that are critical to handling truck crash claims. When we investigate trucking collisions, we often find that trucking companies fail to implement and follow adequate safety procedures, including failing to conduct the proper pre- and post-trip inspections. These failures to follow safety procedures often lead to otherwise avoidable collisions. Which Law Firm Should I Hire After an 18-Wheeler Collision? The attorneys at Wham & Rogers have the expertise and resources to handle trucking cases. We can get experts to the scene and have them gather data and download the electronic control module of the 18-wheeler before vital evidence is lost or destroyed. If you or a loved one has been in a collision with an 18-wheeler, the lawyers at Wham & Rogers can help you. Call 832-592-1108 or text 832-413-1428 for a free consultation.
Wham & Rogers, Texas Attorneys
By Mark Wham 09 Apr, 2024
1. Do I really need a personal injury lawyer? Yes, if you have a significant injury, choosing the right lawyer to handle your injury claim matters. Now more than ever, having the right lawyer can make a tremendous difference for the success of your claim. Insurance companies use sophisticated negotiation tactics to help them minimize your claim, or even avoid paying altogether. And make no mistake—the claims adjuster is not on your side. The adjuster, in a very real sense, is your opponent, and is specifically trained to make sure you don’t receive the maximum recovery you’re entitled to. 2. Does it really make a difference which lawyer I hire? Absolutely. The stronger your lawyer, the stronger your claim. Insurance companies keep track of which lawye rs have the experience, the resources, and the willingness to fight for their clients. They know which law firms are high-volume firms looking for a quick, easy settlement, and which lawyers are willing to do the hard work of fighting to get full justice. We have had clients contact us because a high-volume firm dropped their case after the insurance company “denied liability” and refused to pay quickly. 3. How do I find the best personal injury attorney? First, look at the lawyer’s qualifications and credentials. For example, the State Bar of Texas has a Board of Legal Specialization that certifies lawyers who are experts at handling personal injury claims. Fewer than 3% of Texas lawyers are Board Certified in Personal Injury Trial Law. You should also check the lawyer’s ethics. One of the best sources is Martindale-Hubbel’s attorney ratings. The highest rating is AV-Preeminent—which means the lawyer is considered ethical by his peers and has demonstrated the highest level of competence. Next, consider the size of the firm. If you are represented by a large law firm, chances are you will not be represented by the best, most experienced lawyer at that firm, and your case will instead be “handed down” to an associate for handling. Hiring a “boutique” litigation firm, with fewer lawyers handling fewer cases, will mean that the firm’s top lawyers are directly involved in the handling of your claim. Beware of firms that advertise “billions of dollars in past recoveries.” Quite often, those recoveries include class action case results, involving thousands of clients, with each client receiving a relatively small recovery. Look instead for a lawyer who has a record of achieving substantial recoveries for individual clients. Find a lawyer who has “been there, done that.” Specific experience is important, so look for a lawyer who has widespread experience handling serious injury claims, including wrongful death claims, truck crash cases, and complex cases involving complicated injuries such as paralysis and traumatic brain injury. Wham & Rogers attorneys have over 70 years combined experience in personal injury law. Mark Wham is Board Certified in Personal Injury Law. Rene Rogers has been AV Rated by Martindale-Hubbel for 30 years. Ryan Wham attended one of the best law schools in the country, the University of Texas School of law and was a member of UT’s prestigious Law Review. Prior to going to work for his parents at Wham & Rogers, Ryan worked at one of the largest law firms in the world. If you are looking for a highly qualified, experienced personal injury firm, contact Wham & Rogers for a free consultation. Call 832-592-1108 or text 832-413-1428 .
Show More

The information on this website is for general information purposes only. None of the information on this site should be taken as legal advice for any individual case or situation. This information is not intended to create, and receipt or viewing does not constitute, an attorney-client relationship. 

By Mark Wham 22 Apr, 2024
Each year, 600 Texans are killed and 10,000 more are injured in trucking collisions. After a trucking crash, quick action is required. The trucking companies have legal teams ready to act after a crash occurs. They immediately send experts to the crash site, photographing and measuring the roadway and interviewing the witnesses. So if you or a loved one is injured or killed in a trucking collision, letters requiring preservation of evidence should be sent immediately to the trucking company and to its insurers. Your lawyer should retain experts to perform computerized mapping of the crash site and to download the electronic control module of the 18-wheeler. And then after that, a qualified trucking liability expert should be retained to address the federal safety regulations that are critical to handling a truck crash claim. If you've been hit by a truck or commercial vehicle in The Woodlands, Spring or Conroe, you need an experienced attorney on your side. Please give us a call at (832) 592-1108 for a free consultation, or submit the contact form here.
By Rene Rogers 17 Apr, 2024
What are the Most Dangerous Vehicles on Our Roads? 18 -wheelers are the deadliest vehicles on our highways. Each year, 600 Texans are killed, and 10,000 more are injured in trucking collisions. It’s obvious why 18-wheelers are so dangerous. They weigh twenty to thirty times more than passenger cars, have a much higher ground clearance, and require twenty to forty percent further to stop. Do Truck Drivers Have to Comply with Higher Safety Standards? Because of these dangers, the Motor Carrier Safety Regulations require higher standards for commercial drivers; driving a Commercial Motor Vehicle requires a higher level of knowledge, skill, and physical abilities than is required of other drivers. Truck drivers must know the safety rules and follow them. Trucking companies must have safety policies and implement safety training programs. Truckers must conduct pre-trip and post-trip inspections of their trucks. Why is Quick Action Essential After a Trucking Collision? If you or a loved one is injured or killed in a trucking collision, quick action is required. The trucking companies have legal teams ready to act when a crash occurs. They send experts to the crash site, to photograph and measure the roadway, and to interview witnesses in order to try to minimize their liability. You need someone acting on your behalf to gather evidence and to ensure evidence is not destroyed. What Must be Done to Preserve Evidence Following a Collision With a Big Rig? Preservation of evidence letters should be sent to the trucking company and its insurers. Experts should be retained to perform computerized mapping of the crash site, and to download the 18 wheeler's electronic control module. A qualified trucking liability expert should be retained to address the federal safety regulation violations that are critical to handling truck crash claims. When we investigate trucking collisions, we often find that trucking companies fail to implement and follow adequate safety procedures, including failing to conduct the proper pre- and post-trip inspections. These failures to follow safety procedures often lead to otherwise avoidable collisions. Which Law Firm Should I Hire After an 18-Wheeler Collision? The attorneys at Wham & Rogers have the expertise and resources to handle trucking cases. We can get experts to the scene and have them gather data and download the electronic control module of the 18-wheeler before vital evidence is lost or destroyed. If you or a loved one has been in a collision with an 18-wheeler, the lawyers at Wham & Rogers can help you. Call 832-592-1108 or text 832-413-1428 for a free consultation.
Wham & Rogers, Texas Attorneys
By Mark Wham 09 Apr, 2024
1. Do I really need a personal injury lawyer? Yes, if you have a significant injury, choosing the right lawyer to handle your injury claim matters. Now more than ever, having the right lawyer can make a tremendous difference for the success of your claim. Insurance companies use sophisticated negotiation tactics to help them minimize your claim, or even avoid paying altogether. And make no mistake—the claims adjuster is not on your side. The adjuster, in a very real sense, is your opponent, and is specifically trained to make sure you don’t receive the maximum recovery you’re entitled to. 2. Does it really make a difference which lawyer I hire? Absolutely. The stronger your lawyer, the stronger your claim. Insurance companies keep track of which lawye rs have the experience, the resources, and the willingness to fight for their clients. They know which law firms are high-volume firms looking for a quick, easy settlement, and which lawyers are willing to do the hard work of fighting to get full justice. We have had clients contact us because a high-volume firm dropped their case after the insurance company “denied liability” and refused to pay quickly. 3. How do I find the best personal injury attorney? First, look at the lawyer’s qualifications and credentials. For example, the State Bar of Texas has a Board of Legal Specialization that certifies lawyers who are experts at handling personal injury claims. Fewer than 3% of Texas lawyers are Board Certified in Personal Injury Trial Law. You should also check the lawyer’s ethics. One of the best sources is Martindale-Hubbel’s attorney ratings. The highest rating is AV-Preeminent—which means the lawyer is considered ethical by his peers and has demonstrated the highest level of competence. Next, consider the size of the firm. If you are represented by a large law firm, chances are you will not be represented by the best, most experienced lawyer at that firm, and your case will instead be “handed down” to an associate for handling. Hiring a “boutique” litigation firm, with fewer lawyers handling fewer cases, will mean that the firm’s top lawyers are directly involved in the handling of your claim. Beware of firms that advertise “billions of dollars in past recoveries.” Quite often, those recoveries include class action case results, involving thousands of clients, with each client receiving a relatively small recovery. Look instead for a lawyer who has a record of achieving substantial recoveries for individual clients. Find a lawyer who has “been there, done that.” Specific experience is important, so look for a lawyer who has widespread experience handling serious injury claims, including wrongful death claims, truck crash cases, and complex cases involving complicated injuries such as paralysis and traumatic brain injury. Wham & Rogers attorneys have over 70 years combined experience in personal injury law. Mark Wham is Board Certified in Personal Injury Law. Rene Rogers has been AV Rated by Martindale-Hubbel for 30 years. Ryan Wham attended one of the best law schools in the country, the University of Texas School of law and was a member of UT’s prestigious Law Review. Prior to going to work for his parents at Wham & Rogers, Ryan worked at one of the largest law firms in the world. If you are looking for a highly qualified, experienced personal injury firm, contact Wham & Rogers for a free consultation. Call 832-592-1108 or text 832-413-1428 .
By Rene Rogers 09 Apr, 2024
We are often asked whether pedestrians or cars have the right of way on pathways and at intersections. Many trails or pathways which cross intersections have stop signs. Pedestrians and bicyclists must obey these signs when they come to an intersection. When approaching an intersection, pedestrians should always stop and look both ways before crossing the intersection. If there is a traffic control device, pedestrians should always wait for the “walk” light to be illuminated before proceeding. Pedestrians, cyclists, and runners should slow down to allow enough time when nearing an intersection that is not controlled by a traffic signal.
By Rene Rogers 14 Feb, 2024
What does my insurance company have to pay me for a car wreck? Do they have to replace my vehicle?
Two-vehicle collision
By Rene Rogers 05 Feb, 2024
Take these steps after a collision to protect you and your rights in a Houston, The Woodlands and Spring car crash.
By Rene Rogers 30 Dec, 2023
Two wrongful death lawsuits have been filed against Panera Bread Co.
By Rene Rogers 17 Dec, 2023
Oversized loads are frequently involved in 18-wheeler accidents in Texas
product-related injuries
By Rene Rogers 30 Nov, 2023
Learn about the common causes of product-related injuries and how you can get help if an injury happens to you or a family member. If you have questions, Wham & Rogers are here to help! Contact our Houston personal injury lawyers for a free consultation.
More Posts
Share by: